Refund policy

We have a 7-day return policy (for store credit), which means you have 7 days after receiving or purchasing your item to request a return for STORE CREDIT.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at maedesignsxo@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at maedesignsxo@gmail.com

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards, swimwear, and  bralettes.

Refunds (STORE CREDIT)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded for STORE CREDIT to our shop minus the cost of the return shipping label. We will send you a unique code that you will be able to use on your next order for that amount. Our store credits are good for 1 year, if not used by then your store credit will expire. 

If you have any questions, please contact us at maedesignsxo@gmail.com